Privacy Policy

Effective Date: June 25, 2026

SMS Privacy Policy

Effective Date: August 13, 2026

MTZ Pools & Spas (“MTZ Pools & Spas,” “we,” “us,” or “our”) respects your privacy. This SMS Privacy Policy explains how we collect, use, and share personal information when you provide your phone number and consent to receive SMS text messages from us.

Information We Collect

When you interact with MTZ Pools & Spas, we may collect personal information such as:

Your name
Phone number
Email address
Mailing or service address
Information about your pool or spa services, purchases, appointments, or inquiries
Information you voluntarily provide through our website, forms, text messages, or other communications

How We Use Your Information

We may use your personal information to:

Respond to your questions and requests
Schedule and manage appointments
Send service reminders and updates
Provide order and account notifications
Communicate about pool and spa services
Send promotional offers, special events, and other marketing communications when you have provided the appropriate consent
Improve our products, services, and customer experience
Comply with applicable laws and legal requirements

SMS Communications

If you provide your phone number and opt in to receive SMS messages from MTZ Pools & Spas, you may receive messages such as:

Appointment reminders
Service notifications and updates
Order or purchase notifications
Account-related messages
Customer service communications
Promotional messages and special offers

Message frequency may vary. Message and data rates may apply.

You can opt out of SMS communications at any time by texting STOP. For assistance, text HELP or visit www.mtzunlimited.com.

Your consent to receive SMS messages is not a condition of purchasing any goods or services.

Sharing of Personal Information

We may share personal information with service providers and business partners who assist us with operating our business, providing services, processing transactions, maintaining our website, or delivering communications on our behalf.

We do not sell or share your personal information for third-party marketing purposes. SMS consent and phone numbers collected for SMS messaging are not shared with third parties or affiliates for their own marketing purposes.

Data Security

We take reasonable measures to protect the personal information we collect from unauthorized access, use, disclosure, or alteration. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Your Choices

You may choose not to provide certain personal information. You may also opt out of SMS marketing messages at any time by texting STOP.

You may continue to receive certain non-marketing communications that are necessary to provide services you have requested, such as appointment or account-related communications.

Changes to This Policy

We may update this SMS Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our SMS communications, please contact:

MTZ Pools & Spas

Website: www.mtzunlimited.com

For SMS assistance, text HELP or visit www.mtzunlimited.com.

Call us at 716-794-3030 or reach us through our contact form to learn more about our services. Trust us to transform your outdoor space into an at-home oasis.